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Avon Fire and Rescue Service is responsible for serving the communities of Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • youth and cadet schemes
  • complaints

Contact details

Avon Fire & Rescue Service
Police & Fire Headquarters
PO Box 37
Valley Road
BS20 8JJ

Data for this service

Updated quarterly


Incidents attended

11% more compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 37%

Fires 28%

Non-fire incidents e.g. road traffic collisions 35%

4,169False Alarms

False Alarms



4,017Non fire incidents

Non fire incidents

Workforce and assets

Updated annually




Fire stations


Fire appliances (pumps, aerial, other)

% of firefighters are ethnic minority


Updated annually at different times





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Analyse data such as false alarms, fires and non-fire incidents updated quarterly.

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About this data

Analyse data such as number of fire stations, appliances and budgets, updated annually.

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About this data

Incidents, salaries and other data

Current and historical data for this service are published on GOV.UK. This includes:

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

Explore the service data

Fire and rescue services are required to publish the following financial information:

These requirements come from the local government transparency code 2015.

HMICFRS Inspection Results

Avon in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Requires improvement

Efficiency - Requires improvement

People - Requires improvement

The report was published on 15 December 2021 and can be found at - Effectiveness, efficiency and people 2021/22 – Avon Fire and Rescue Service - HMICFRS (

Who manages Avon Fire and Rescue Service

Chief Fire Officer: Simon Shilton

Fire and rescue authority Chair: Cllr Brenda Massey

Responsible for serving the communities of Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire.

A combined authority covers more than one local authority area and is governed by locally elected councillors from the area. There is protected funding for fire and rescue. 

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in Avon (IRMP).


If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.