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County Durham & Darlington Fire and Rescue Service  is responsible for serving the communities of Durham County Council and Darlington Borough Council.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • youth and cadet schemes
  • complaints

Contact details

Telephone
Address
County Durham and Darlington Fire and Rescue Service Headquarters,
Belmont Business Park,
Durham,
DH1 1TW

Data for this service

Updated quarterly

7,075

Incidents attended

-24% less compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 35%

Fires 47%

Non-fire incidents e.g. road traffic collisions 18%

2,458False Alarms

False Alarms

3,319Fires

Fires

1,298Non fire incidents

Non fire incidents

Workforce and assets

Updated annually

475

firefighters

15Stations

Fire stations

56Appliances

Fire appliances (pumps, aerial, other)

9% of firefighters are women

2.7% of firefighters are ethnic minority

Funding

Updated annually at different times

n/a

n/a

n/a

n/a


Incidents, work force and other data

Current and historical data for this service are published on GOV.UK. This includes: 

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

 Explore the service data

 Fire and rescue services are required to publish the following financial information: 

 These requirements come from the local government transparency code 2015.


HMICFRS Inspection Results

County Durham & Darlington in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Good

Efficiency - Good

People - Requires improvement.

The report was published on 17 December 2019 and can be found at - https://www.justiceinspectorates.gov.uk/hmicfrs/publications/frs-assessment-2018-19-durham-and-darlington/.


Who manages County Durham and Darlington Fire and Rescue Service

Chief Fire Officer: Steve Helps

Fire and rescue authority Chair: Cllr John Shuttleworth

A combined authority covers more than one local authority area and is governed by locally elected councillors from the area. There is protected funding for fire and rescue.

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in County Durham & Darlington (IRMP).


Complaints

If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.

Compare Data

Analyse data such as false alarms, fires and non-fire incidents updated quarterly.

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Analyse data such as number of fire stations, appliances and budgets, updated annually.

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