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Dorset and Wiltshire Fire and Rescue Service  is responsible for serving the communities of Dorset County Council, Bournemouth Borough Council, Poole Borough Council, Wiltshire County Council and Swindon Borough Council.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • youth and cadet schemes
  • complaints

 

Contact details

Telephone
Address
Dorset & Wiltshire Fire and Rescue Service,
Five Rivers Health & Wellbeing Centre,
Hulse Road,
Salisbury,
SP1 3NR

Data for this service

Updated quarterly

13,514

Incidents attended

-2% less compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 47%

Fires 25%

Non-fire incidents e.g. road traffic collisions 28%

6,407

False Alarms

3,376

Fires

3,731

Non fire incidents

Workforce and assets

Updated annually

1,014

firefighters

50

Fire stations

138

Fire appliances (pumps, aerial, other)

5% of firefighters are women

1.7% of firefighters are ethnic minority

Funding

Updated annually at different times

£57.2

n/a

1.5%

n/a

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Analyse data such as number of fire stations, appliances and budgets, updated annually.

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Incidents, work force and other data

Current and historical data for this service are published on GOV.UK. This includes: 

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

Explore the service data

Fire and rescue services are required to publish the following financial information:  

These requirements come from the local government transparency code 2015.


HMICFRS Inspection Results

Dorset and Wiltshire in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Good

Efficiency - Good

People - Good.

The report was published on 20 June 2019 and can be found at - https://www.justiceinspectorates.gov.uk/hmicfrs/publications/frs-assessment-2018-19-dorset-and-wiltshire/.


Who manages Dorset & Wiltshire Fire and Rescue Service

Chief Fire Officer: Ben Ansell 

Fire and rescue authority Chair: Cllr Rebecca Knox

A combined authority covers more than one local authority area and is governed by locally elected councillors from the area. There is protected funding for fire and rescue.

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in Dorset and Wiltshire (IRMP).


Complaints

If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.