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Kent Fire and Rescue Service is responsible for serving the communities of Kent County Council and Medway Council.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • complaints

 

Contact details

Telephone
Address
Kent Fire and Rescue Service Headquarters,
The Godlands,
Straw Mill Hill,
Tovil,
Maidstone,
ME15 6XB

Data for this service

Updated quarterly

18,522

Incidents attended

-7% less compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 28%

Fires 24%

Non-fire incidents e.g. road traffic collisions 48%

5,110

False Alarms

4,502

Fires

8,910

Non fire incidents

Workforce and assets

Updated annually

1,203

firefighters

57

Fire stations

119

Fire appliances (pumps, aerial, other)

5% of firefighters are women

1.8% of firefighters are ethnic minority

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Analyse data such as number of fire stations, appliances and budgets, updated annually.

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Funding

Updated annually at different times

£72.8

n/a

2.3%

n/a


Incidents, work force and other data

Current and historical data for this service are published on GOV.UK. This includes:

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

Explore the service data

Fire and rescue services are required to publish the following financial information:

These requirements come from the local government transparency code 2015.


HMICFRS Inspection Results

Kent in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Good

Efficiency - Good

People - Good.

The report was published on 20 June 2019 and can be found at - https://www.justiceinspectorates.gov.uk/hmicfrs/publications/frs-assessment-2018-19-kent/.


Who manages Kent Fire and Rescue Service

Chief Executive: Ann Millington

Fire and rescue authority Chair: Cllr Nick Chard

A combined authority covers more than one local authority area and is governed by locally elected councillors from the area. There is protected funding for fire and rescue.

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in Kent (IRMP).


Complaints

If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.