Norfolk Fire and Rescue Service is responsible for serving the community of Norfolk.
Contact this service for:
- home and business safety checks
- advice for builders and building owners
- help installing smoke alarms
- school visits
- community events
- jobs, apprenticeships and volunteering
- youth and cadet schemes
Operations and Communications Centre,
Analyse data such as false alarms, fires and non-fire incidents updated quarterly.
Analyse data such as number of fire stations, appliances and budgets, updated annually.
Incidents, work force and other data
Current and historical data for this service are published on GOV.UK. This includes:
- the type of incidents attended
- causes of fires
- deaths and injuries from fire
- workforce numbers and diversity
- firefighter pensions
- fire prevention and protection activity
Fire and rescue services are required to publish the following financial information:
These requirements come from the local government transparency code 2015.
HMICFRS Inspection Results
Norfolk in their HMICFRS inspection report received the following gradings in the three inspection categories –
Effectiveness - Requires improvement
Efficiency - Requires improvement
People - Requires improvement.
The report was published on 20 June 2019 and can be found at - https://www.justiceinspectorates.gov.uk/hmicfrs/publications/frs-assessment-2018-19-norfolk/.
Who manages Norfolk Fire and Rescue Service
Chief Fire Officer: Tim Edwards
Fire and Rescue Authority Chair: Cllr Margaret Dewsbury
The county council is responsible for fire and rescue services in their area. Fire funding is not protected and it is up to the council to decide how much funding should be given to fire and rescue across the range of issues they are responsible for.
Integrated Risk Management Plans (IRMP)
It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP). The IRMP should be easily accessible and publicly available. Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan. Most Fire and Rescue Authority will review and update their IRMP on an annual basis.
View the long term plan for fire and rescue services in Norfolk (IRMP).
If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.