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Surrey Fire and Rescue Service is responsible for serving the county of Surrey.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • youth and cadet schemes
  • complaints


Contact details

Surrey Fire and Rescue Service Headquarters
Croydon Road

Data for this service

Updated quarterly


Incidents attended

-12% less compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 43%

Fires 19%

Non-fire incidents e.g. road traffic collisions 37%

4,348False Alarms

False Alarms



3,728Non fire incidents

Non fire incidents

Workforce and assets

Updated annually




Fire stations


Fire appliances (pumps, aerial, other)

5% of firefighters are women

5.7% of firefighters are ethnic minority


Updated annually at different times





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Analyse data such as false alarms, fires and non-fire incidents updated quarterly.

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About this data

Analyse data such as number of fire stations, appliances and budgets, updated annually.

Data types

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About this data

Incidents, work force and other data

Current and historical data for this service are published on GOV.UK. This includes:

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

 Explore the service data

 Fire and rescue services are required to publish the following financial information:

 These requirements come from the local government transparency code 2015.

HMICFRS Inspection Results

Surrey in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Requires improvement

Efficiency - Requires improvement

People - Requires improvement.

The report was published on 15 December 2021 and can be found at - Effectiveness, efficiency and people 2021/22 – Surrey Fire and Rescue Service - HMICFRS (

Who manages Surrey Fire and Rescue Service

Chief Fire Officer: Steve Owen-Hughes

Fire and rescue authority Chair: Cllr Denise Turner-Stewart

The county council is responsible for fire and rescue services in their area. Fire funding is not protected and it is up to the council to decide how much funding should be given to fire and rescue across the range of issues they are responsible for.

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in Surrey (IRMP).


If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.