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West Midlands Fire and Rescue Service is responsible for serving the communities of Birmingham, City of Wolverhampton, Coventry, Dudley, Sandwell, Solihull and Walsall.

Contact this service for:

  • home and business safety checks
  • advice for builders and building owners
  • help installing smoke alarms
  • school visits
  • community events
  • jobs, apprenticeships and volunteering
  • youth and cadet schemes
  • complaints

 

Contact details

Telephone
Address
Headquarters
99 Vauxhall Road,
Birmingham B7 4HW

Data for this service

Updated quarterly

25,439

Incidents attended

-3% less compared with previous year

Incidents breakdown

Updated quarterly

Fires false alarms 36%

Fires 38%

Non-fire incidents e.g. road traffic collisions 26%

9,141

False Alarms

9,569

Fires

6,729

Non fire incidents

Workforce and assets

Updated annually

1,405

firefighters

38

Fire stations

79

Fire appliances (pumps, aerial, other)

11% of firefighters are women

11.6% of firefighters are ethnic minority

Funding

Updated annually at different times

£98.7

n/a

2.4%

n/a

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Analyse data such as number of fire stations, appliances and budgets, updated annually.

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Incidents, work force and other data

Current and historical data for this service are published on GOV.UK. This includes: 

  • the type of incidents attended
  • causes of fires
  • deaths and injuries from fire
  • workforce numbers and diversity
  • firefighter pensions
  • fire prevention and protection activity

Explore the service data 

Fire and rescue services are required to publish the following financial information: 

 These requirements come from the local government transparency code 2015.


HMICFRS Inspection Results

West Midlands in their HMICFRS inspection report received the following gradings in the three inspection categories – 

Effectiveness - Good

Efficiency - Good

People - Good.

The report was published on 20 June 2019 and can be found at - https://www.justiceinspectorates.gov.uk/hmicfrs/publications/frs-assessment-2018-19-west-midlands/.


Who manages West Midlands Fire and Rescue Service

Chief Fire Officer: Phil Loach 

Fire and rescue authority Chair: Cllr Greg Brackenridge

The fire and rescue authority covers a metropolitan – large urban – area. It is run by locally elected councillors from the area and has protected funding for fire and rescue.

Integrated Risk Management Plans (IRMP)

It is a requirement under the Fire and Rescue National Framework that each Fire and Rescue Authority must produce an Integrated Risk Management Plan (IRMP).  The IRMP should be easily accessible and publicly available.  Each plan must reflect all foreseeable fire and rescue related risks that could affect their communities, whether they are local, cross-border, multi-authority and/or national in nature; set out its management strategy; reflect effective consultation throughout its development with the community, its workforce & partners, and cover at least a three-year timespan.  Most Fire and Rescue Authority will review and update their IRMP on an annual basis.

View the long term plan for fire and rescue services in the West Midlands (IRMP).


Complaints

If you have a complaint about your fire and rescue service, please contact them directly. If you have completed their complaints process and are still not happy, find out who you can speak to next.